Virtual Reality Expedition: Life Chronicles

We have key lockers on-site, available for our visitors.

Main entrance: 19-21 Rue Saint Sernin, 33000 Bordeaux

The entrance for people with reduced mobility is at 56 Rue Château d’Eau

The experience lasts around 1H15, including 45 minutes of free-roaming virtual reality. For the last session of the day, please arrive no later than 15 minutes after your scheduled time.

The Immersive Virtual Reality Experience Lasts 45 Minutes. We advise you to plan around 1 hour to deposit your belongings and listen to the instructions we will give you.

The immersive expedition is available in three languages: French, English, Spanish.

The entrance is located at 19/21 Rue Saint Sernin, in front of the Lila and the Barber café. A parking is available at METAPARK on Rue Père Dieuzaide, 33000 Bordeaux.I

t is forbidden to carry your mobile phone or smartwatch during the immersion. The signals can create interference, affecting the quality of the experience for all participants in the room.

We provide secure, locked lockers for you to leave your phone safely outside the room.

Is it possible to feel dizzy during the visit?

Yes, but it varies from person to person and is not systematic. A team of supervisors is present to assist you in case of problems.

What are the rates, conditions of application, and documents to present on site?

The experience is proposed at a single rate of 32€ per person.

How many people can experience it in one group?

You can book your visit for several people depending on our availability. However, on-site, we ask you to divide into groups of up to 4 people to interact together during the visit.

Can I change the date of my ticket?

No, ticket dates cannot be changed, as indicated in our General Terms and Conditions of Sale (CGV).

Do I need to print my ticket in advance?

No, we can scan your ticket directly on your phone.

Can tickets be purchased on-site?

Yes, you can purchase tickets on-site for the same day, subject to availability.

Can I cancel or request a refund for my ticket?

Tickets purchased through our ticket service are neither cancellable nor refundable.

If I am unable to attend the visit, can I pass my ticket to someone else to attend in my place?

Yes, in case of a major impediment, you can transfer your ticket to someone else.

What should I do if I am late for the visit?

In case of a delay, please contact us by phone. We will find a solution to accommodate you.

What is the minimum age and height to participate in the immersive expedition?

The immersive virtual reality expedition is not permitted for children under 8 years old. This height restriction (1m30) is in place to ensure optimal image capture on the walls with the headsets. Children are under the full responsibility of their parents. If a child decides to stop their experience, the organizer cannot guarantee supervision. An accompanying responsible adult must supervise the child and, if necessary, stop their own experience. A minor child cannot remain unsupervised.

Is the experience accessible to people with reduced mobility?

Yes, the immersive expedition is accessible to people with reduced mobility. The entrance is located on the other side of the building, next to the Picard store at 56 Rue Château d'Eau.

Can a person with heart or epilepsy issues participate in the virtual reality experience?No, a person with heart or epilepsy issues cannot participate in our immersive virtual reality expedition.

Can I experience it while wearing prescription glasses?

Yes, people who wear prescription glasses can experience our virtual reality expedition. We will offer you a vision adjustment before the experience to ensure your comfort.

Can a deaf or hard-of-hearing person follow the experience?

No, the visual content of our immersive expedition is not subtitled.

Can a person with a hearing aid follow the experience?

Yes, a person with a hearing aid can follow and hear the content of the experience. The virtual reality headset has small speakers that emit sound above the ears. A sound adjustment will be offered before the immersion to ensure an optimal audio experience.

Can the experience be done with a baby in a carrier or stroller?

No, the equipment (a headset on the head) is incompatible with carrying a baby in a front or back carrier, and with a stroller pushed by a visitor.

Can I participate in the visit with a cane?

For the safety of all our visitors, we advise you to take the visit in a wheelchair, as canes are not visible to other visitors in virtual reality, which could cause accidents.

Can elderly people attend the visit?

Yes, elderly people can attend the visit. For the more fragile, we recommend doing the visit in a wheelchair to avoid falls, or coming accompanied to be assisted if necessary.