Horizon of Khufu: An Immersive VR Expedition to Ancient Egypt

We have key lockers on site, available for our visitors.

Information

• Tickets are non-exchangeable and non-refundable.
• Children under 8 years and 1.30m are not allowed to participate in the immersive experience.
• People with heart problems or epilepsy are not allowed to take part in the immersive experience.
• Each group is made up of 4 visitors, and several groups may take part in the experience at the same time.
• The entrance for people with reduced mobility is at 56 rue Châteaud'Eau.
• The experience lasts 1 hour and includes 45 minutes of virtual reality in free movement. 
• For the last session of the day, please arrive no later than 15 minutes after your slot.

The immersive virtual reality experience lasts 45 minutes. We recommend that you allow 1 hour to leave your cloakroom and get ready.The immersive expedition is available in four languages: French, English, Spanish and Chinese.The entrance is at 19/21 rue Saint Sernin, opposite the café Lila and the Barber.You can park in the METAPARK pay car park on Rue Père Dieuzaide, 33000 Bordeaux.It is forbidden to wear a mobile phone or watch while immersed. Electromagnetic waves can interfere with the quality of the experience for all participants in the room. We provide key lockers where you can leave your phone and belongings safely outside the room.

Is it possible to feel dizzy during the visit?

Yes, but this varies from person to person and is not systematic. A team of supervisors is on hand to help you if you have any problems.

What are the prices, conditions of application and proof of entitlement?

The ticket price is €32 per person, and €25 per person for groups of 4 or more. The reduced ticket price of €25 per person applies only to the following categories of visitors, and only on presentation of valid proof: students, under-18s, people with reduced mobility and their carers (1 carer per person), jobseekers. Visitors who fail to produce valid proof of entitlement will be required to pay the difference between the reduced rate and the full rate on the spot, by credit card.

How many people can take the tour in one group?

You can book your visit for several people, depending on availability. However, we ask you to divide up into groups of no more than 4 people so that you can interact with each other during the visit.

Can I change the date of my ticket?

No, ticket dates cannot be changed, as indicated in our General Terms and Conditions.

Do I have to print my ticket in advance?

No, we can scan your ticket electronically onto your phone. However, to make the map easier to read, you can print out your ticket.

Can I buy tickets on site?

Yes, you can buy your tickets on the day, if there are still seats available, or at a later date, but it is preferable to buy your tickets via our online ticketing service to ensure that there are enough seats for you.

Can I cancel or request a refund for my ticket?

Tickets purchased through our ticketing service cannot be cancelled or refunded.

If I am unable to attend the tour, can I pass my ticket on to someone else to attend in my place?

Yes, in the event of a major impediment, you can pass on your ticket to a third party.

What should I do if I'm late for my visit?

If you are going to be late, please contact us by telephone. We will find a solution to suit you.

What is the minimum age and height for the immersive expeditions?

The immersive virtual reality expedition is forbidden for children under the age of 8 and less than 1.30 metres tall, as this height restriction has been put in place to ensure optimum capture of the images on the walls with the headsets. Children are the sole responsibility of their parents. If a child decides to stop his or her experience, the organiser cannot guarantee that he or she will be supervised. A responsible adult must supervise the child and, if necessary, stop the experience. Minors must not be left alone without supervision.

Is the experience accessible to people with reduced mobility?

Yes, the immersive expedition is accessible to people with reduced mobility. The entrance is on the other side of the building, next to the Picard shop at 56 rue Château d'Eau.

Can a person with a heart condition or epilepsy take part in the virtual reality experience?

No, people with a heart condition or epilepsy cannot take part in our immersive virtual reality expedition.

Is it possible to experience the expedition wearing glasses?

Yes, people who wear glasses can take part in our virtual reality expedition. We will offer you a vision adjustment before the start of the experience to ensure your comfort.

Can a deaf or hard-of-hearing person follow the experience?

No, the visual content of our immersive expedition is not subtitled.

Can a person wearing a hearing aid follow the experience?

Yes, a person wearing a hearing aid can follow and hear the content of the experience. The virtual reality headset has small speakers that emit sound over the ears. You will be asked to adjust the sound before you immerse yourself in order to ensure the best possible audio experience.

Can I take part in the experience with a child in a baby carrier or pushchair?

No, the equipment, with headphones on, is incompatible with a baby in a baby carrier on its stomach or back, or with a pushchair being pushed by a visitor.

Can I take part in the tour with a walking stick?

For the safety of all our visitors, we advise you to take the tour in a wheelchair, as walking sticks are not visible to other visitors in virtual reality, which could lead to accidents.

Can the elderly take part in the tour?

Yes, the elderly can take part in the tour. For the more frail, we recommend that you visit in a wheelchair to avoid falling, or that you come accompanied so that you can be assisted.